Sure Global Technology has launched its latest product, “Sure Connect,” at the LEAP 2024 conference held in Riyadh from March 4–7, 2024.

Sure Connect aims to provide a comprehensive solution for enhancing customer communication experiences through multiple channels, most notably SMS and WhatsApp messages, to meet the growing demand for effective and secure solutions in the digital communication era.

The CEO of Sure Global Technology, Mr. Mohammed Al-Essa, expressed his excitement about launching “Sure Connect,” stating:
“Launching Sure Connect represents a significant leap in the world of communication, offering numerous features including wide coverage and high-speed delivery. We are proud to present this product, which combines advanced technology with ease of use, contributing to effective communication while ensuring high levels of security and privacy to safeguard data and information.”

Features of Sure Connect for SMS Marketing

• Wide Coverage and High Speed: Sure Connect ensures fast and reliable delivery to users, facilitating efficient communication with customers.
• Data Security and Privacy: The product offers advanced encryption technologies to protect information and data.
• Ease of Use: Sure Connect is designed to be user-friendly, enhancing effective communication between businesses and their customers.

Main Use Cases of Sure Connect

1. Marketing and Sales

• SMS Campaigns: Companies can send promotional messages and special offers directly to customers via SMS and WhatsApp, increasing open and engagement rates.
• Reminders and Appointments: Businesses use Sure Connect to remind customers of appointments or limited-time offers, boosting immediate responses.

2. Customer Service

• Instant Support: Sure Connect can be used as a fast channel to provide technical support and resolve issues, improving the customer experience.
• Surveys: Short surveys can be sent to collect customer feedback on services and products, helping businesses enhance their offerings.

3. Compliance and Regulation

• Facilitating Compliance: Sure Connect provides advanced technological solutions to ensure data is organized and protected according to laws and standards, helping businesses meet legal requirements.
• Message Classification: Messages can be categorized based on specific criteria like sensitivity and importance, simplifying data management and compliance with regulations.

4. Internal Communication

• Employee Notifications: Companies use Sure Connect to send instant notifications to employees about important updates or policy changes.
• Event Management: It can be used to send invitations and reminders for internal events, enhancing employee engagement and interaction.

5. Security and Privacy

• Data Protection: Sure Connect ensures high levels of security to safeguard information, relying on advanced encryption technologies.
• Multi-Factor Authentication: It can enhance account security by sending verification codes via SMS.

With Sure Connect, businesses can improve their communication with both customers and employees, enhancing efficiency and achieving positive results across various fields.

Sure Connect serves as an innovative solution to SMS marketing service challenges and reaffirms Sure Global Technology’s commitment to continuous innovation and meeting customer needs.